ActivTrak

ActivTrak's workforce analytics give users visibility and insights to understand how people work, whether in the office, remote or hybrid. The job it does: managing your IT, from help desk to infrastructure, as an outside partner.

It makes the most sense for small and mid-sized companies. They also list Business Intelligence and Information Services, so expect those to show up in the feature set. As a mid-sized company team themselves (51 to 200 people), they tend to serve customers of a similar scale best.

ActivTrak is based in Austin, Texas and around since 2009. You can read more at activtrak.com.

Our checklist for this category: response SLAs, onboarding, and what is billed per hour. A short pilot with your real data tells you more than any demo.

If you have worked with ActivTrak, tell the next buyer what you paid and what surprised you. That is the part of this page we cannot write.