ACS

ACS is a software sales and consulting firm. Put simply, it is about managing your IT, from help desk to infrastructure, as an outside partner.

It makes the most sense for small and mid-sized companies. Related areas on their profile: Consulting, Point of Sale, Sales and Training. As a very small company team themselves (1 to 10 people), they tend to serve customers of a similar scale best. You will probably talk to the people who build it, which is great until you need 24/7 support.

ACS is based in Plano, Texas and around since 2009. More on quick-training.com.

Our checklist for this category: response SLAs, onboarding, and what is billed per hour. Get the renewal terms in writing before the first invoice.

If you have worked with ACS, tell the next buyer what you paid and what surprised you. That is the part of this page we cannot write.