ACM Global

ACM Global Central Laboratory specializes in delivering high-quality central laboratory testing services. The job it does: managing your IT, from help desk to infrastructure, as an outside partner.

The natural audience is small and mid-sized companies. Related areas on their profile: Biotechnology. As a mid-sized company team themselves (201 to 500 people), they tend to serve customers of a similar scale best.

ACM Global is based in Rochester, New York and founded in 1997. Their site is acmgloballab.com.

Things worth asking about: response SLAs, onboarding, and what is billed per hour. A short pilot with your real data tells you more than any demo.

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