Abazyme

Abazyme provides critical services and reagents to the life science market. Put simply, it is about managing your IT, from help desk to infrastructure, as an outside partner.

The natural audience is small and mid-sized companies. They also list Biotechnology, Health Care and Pharmaceutical, so expect those to show up in the feature set. As a small company team themselves (11 to 50 people), they tend to serve customers of a similar scale best. You will probably talk to the people who build it, which is great until you need 24/7 support.

Abazyme is based in Cambridge, Massachusetts and founded in 2005. You can read more at abazyme.com.

Our checklist for this category: response SLAs, onboarding, and what is billed per hour. Get the renewal terms in writing before the first invoice.

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