8Flow.ai

8Flow.ai works in help desk, which is about turning support emails and chats into tickets with owners, priorities and SLAs. They have not published a longer description, so we lean on what their category usually involves.

Who is it for? Mostly support teams from two people to hundreds. Related areas on their profile: Artificial Intelligence (AI), Customer Service, IT Management, Machine Learning and Outsourcing.

8Flow.ai is based in Palo Alto, California. More on 8flow.ai.

Things worth asking about: channel coverage, automation rules, and per-agent pricing. Get the renewal terms in writing before the first invoice.

If you have worked with 8Flow.ai, tell the next buyer what you paid and what surprised you. That is the part of this page we cannot write.