451 Research

451 Research is an information technology research and advisory company providing essential insight for the pioneers of the digital economy. Put simply, it is about managing your IT, from help desk to infrastructure, as an outside partner.

Who is it for? Mostly small and mid-sized companies. They also list Consulting, Information Services and Innovation Management, so expect those to show up in the feature set. As a mid-sized company team themselves (201 to 500 people), they tend to serve customers of a similar scale best.

451 Research is based in New York, New York and around since 2000. More on 451research.com.

Things worth asking about: response SLAs, onboarding, and what is billed per hour. Ask for a trial on your own data, not a canned demo.

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