3CLogic

3CLogic is a cloud contact center platform that provides cloud-based multichannel communications for service desks and sales organizations. The job it does: managing your IT, from help desk to infrastructure, as an outside partner.

It makes the most sense for small and mid-sized companies. They also list Call Center, Customer Service and Telecommunications, so expect those to show up in the feature set. They are a mid-sized team, 51 to 200 people, which usually shapes who they work with.

3CLogic is based in Rockville, Maryland and founded in 2005. Their site is 3clogic.com.

Things worth asking about: response SLAs, onboarding, and what is billed per hour. Ask for a trial on your own data, not a canned demo.

The facts above come from public company records. The score will come from people like you. Used 3CLogic? Rate it.