32Waves

32Waves offers employee on/off-boarding setup, customer support, project consulting, device and cloud management services. The job it does: managing your IT, from help desk to infrastructure, as an outside partner.

Who is it for? Mostly small and mid-sized companies. Alongside the main category they mention Cloud Management, Information Services and Technical Support. As a very small company team themselves (1 to 10 people), they tend to serve customers of a similar scale best. Small vendors mean quick answers and real influence on the roadmap, but check who covers support when someone is out.

32Waves is based in Grand Junction, Colorado and around since 2015. More on 32waves.com.

Things worth asking about: response SLAs, onboarding, and what is billed per hour. A short pilot with your real data tells you more than any demo.

If you have worked with 32Waves, tell the next buyer what you paid and what surprised you. That is the part of this page we cannot write.