[24]7.ai

[24]7.ai is a customer acquisition and engagement software and services provider. The job it does: building software for you when nothing off the shelf fits.

It makes the most sense for companies with a specific process to automate. Related areas on their profile: Customer Service and Predictive Analytics. They are a very large team, 5,000+ people, which usually shapes who they work with. At that size expect formal onboarding, documentation and a longer sales cycle.

[24]7.ai is based in San Jose, California and founded in 2000. You can read more at 247.ai.

Before you commit, look at portfolio relevance, who owns the code, and how they handle changes. Get the renewal terms in writing before the first invoice.

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