22nd Century Management
Help Desk by 22nd Century Management
Overview
22nd Century Management works in help desk, which is about turning support emails and chats into tickets with owners, priorities and SLAs. Their profile does not say much more than that yet, so treat the rest of this page as a starting point.
The natural audience is support teams from two people to hundreds. They also list Artificial Intelligence (AI), Business Intelligence, Business Process Automation (BPA), Customer Service and Management Consulting, so expect those to show up in the feature set.
22nd Century Management is based in Lake Wales, Florida. Their site is 22ctymgmt.com.
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Key features
Business Intelligence
Business Process Automation (BPA)
Customer Service
Company
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