1Rivet

1Rivet offers information technology advice, outsourced services, and talent acquisition to enterprises. In practice that means managing your IT, from help desk to infrastructure, as an outside partner.

The natural audience is small and mid-sized companies. Alongside the main category they mention Consulting, Customer Service, Graphic Design, Information Services and Project Management. As a mid-sized company team themselves (201 to 500 people), they tend to serve customers of a similar scale best.

1Rivet is based in Reston, Virginia and around since 2005. You can read more at 1rivet.com.

Things worth asking about: response SLAs, onboarding, and what is billed per hour. Get the renewal terms in writing before the first invoice.

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