BackupChain

Backup Chain gives IT professionals a way to automatically back up all of their data. Put simply, it is about building software for you when nothing off the shelf fits.

Who is it for? Mostly companies with a specific process to automate. They also list Flash Storage, so expect those to show up in the feature set. They are a small team, 11 to 50 people, which usually shapes who they work with. You will probably talk to the people who build it, which is great until you need 24/7 support.

BackupChain is based in Edgewater, Maryland and founded in 2001. You can read more at backupchain.com.

Things worth asking about: portfolio relevance, who owns the code, and how they handle changes. Get the renewal terms in writing before the first invoice.

If you have worked with BackupChain, tell the next buyer what you paid and what surprised you. That is the part of this page we cannot write.