Bungee

Bungee provides 3PL, e‐commerce fulfillment, contact center support, and data services for order management and distribution. In practice that means managing your IT, from help desk to infrastructure, as an outside partner.

It makes the most sense for small and mid-sized companies. Alongside the main category they mention Database and Transaction Processing. As a small company team themselves (11 to 50 people), they tend to serve customers of a similar scale best. You will probably talk to the people who build it, which is great until you need 24/7 support.

Bungee is based in Oxon Hill, Maryland. You can read more at teambungee.com.

Things worth asking about: response SLAs, onboarding, and what is billed per hour. A short pilot with your real data tells you more than any demo.

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