Zaplee

Zaplee provides powerful hosted phone systems and call centers to small and medium sized business owners in over 60 countries. In practice that means building software for you when nothing off the shelf fits.

It makes the most sense for companies with a specific process to automate. Related areas on their profile: VoIP. They are a very small team, 1 to 10 people, which usually shapes who they work with. You will probably talk to the people who build it, which is great until you need 24/7 support.

Zaplee is based in Chicago, Illinois. More on zaplee.com.

Before you commit, look at portfolio relevance, who owns the code, and how they handle changes. Get the renewal terms in writing before the first invoice.

If you have worked with Zaplee, tell the next buyer what you paid and what surprised you. That is the part of this page we cannot write.