Xturion

Xturion helps companies grow and manage their business with a range of information technology solutions and customer support services. In practice that means managing your IT, from help desk to infrastructure, as an outside partner.

Who is it for? Mostly small and mid-sized companies. They also list Call Center and Enterprise Resource Planning (ERP), so expect those to show up in the feature set. They are a small team, 11 to 50 people, which usually shapes who they work with. You will probably talk to the people who build it, which is great until you need 24/7 support.

Xturion is based in Chatsworth, California and around since 2005. Their site is xturion.com.

Before you commit, look at response SLAs, onboarding, and what is billed per hour. Get the renewal terms in writing before the first invoice.

If you have worked with Xturion, tell the next buyer what you paid and what surprised you. That is the part of this page we cannot write.