Vempathy

Vempathy provides next generation customer experience research software to show companies how their customers feel. Put simply, it is about building AI products and features, often for other companies.

The natural audience is companies adding AI to a product. Alongside the main category they mention Artificial Intelligence (AI), Consumer Research, Market Research, Product Research and UX Design. As a very small company team themselves (1 to 10 people), they tend to serve customers of a similar scale best. You will probably talk to the people who build it, which is great until you need 24/7 support.

Vempathy is based in Boston, Massachusetts and around since 2017. You can read more at vempathy.com.

Things worth asking about: track record, data handling, and who owns the models. A short pilot with your real data tells you more than any demo.

Every review on Revaw shows how it was verified, so if you know Vempathy well, your review carries weight here.