urBin

We are urBin. A team of enthusiastic people dedicated to revolutionizing the storage world. Backed by technology and inspired by simplicity!. That is the short version of urBin. Put simply, it is about turning support emails and chats into tickets with owners, priorities and SLAs.

Who is it for? Mostly support teams from two people to hundreds. They also list Business Development, Customer Service, Information Services, Self-Storage and Service Industry, so expect those to show up in the feature set. They are a very small team, 1 to 10 people, which usually shapes who they work with. You will probably talk to the people who build it, which is great until you need 24/7 support.

urBin is based in New York, New York. You can read more at urbinstorage.com.

Before you commit, look at channel coverage, automation rules, and per-agent pricing. A short pilot with your real data tells you more than any demo.

Every review on Revaw shows how it was verified, so if you know urBin well, your review carries weight here.