Troubleshoot

Troubleshoot is an IT company that provides network infrastructure, server support and remote assistance services. Put simply, it is about assessing, monitoring and responding to security threats on your behalf.

It makes the most sense for companies without a full security team. Alongside the main category they mention IT Management, Network Security and Telecommunications. As a very small company team themselves (1 to 10 people), they tend to serve customers of a similar scale best. Small vendors mean quick answers and real influence on the roadmap, but check who covers support when someone is out.

Troubleshoot is based in San Francisco, California. You can read more at troubleshoot.com.

Our checklist for this category: response times, what is included in monitoring, and reporting. Ask for a trial on your own data, not a canned demo.

If you have worked with Troubleshoot, tell the next buyer what you paid and what surprised you. That is the part of this page we cannot write.