Teranode

Teranode offers software and services that support executives and researchers with their research and development decisions. Put simply, it is about managing your IT, from help desk to infrastructure, as an outside partner.

It makes the most sense for small and mid-sized companies. They also list Information Services and Search Engine, so expect those to show up in the feature set. They are a small team, 11 to 50 people, which usually shapes who they work with. You will probably talk to the people who build it, which is great until you need 24/7 support.

Teranode is based in Seattle, Washington. You can read more at teranode.com.

Our checklist for this category: response SLAs, onboarding, and what is billed per hour. Get the renewal terms in writing before the first invoice.

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