SupportSquad

Technical Support. That is the short version of SupportSquad. In practice that means managing your IT, from help desk to infrastructure, as an outside partner.

The natural audience is small and mid-sized companies. They also list Hardware, so expect those to show up in the feature set. They are a mid-sized team, 201 to 500 people, which usually shapes who they work with.

SupportSquad is based in Fort Lauderdale, Florida. More on supportsquad.com.

Things worth asking about: response SLAs, onboarding, and what is billed per hour. A short pilot with your real data tells you more than any demo.

Every review on Revaw shows how it was verified, so if you know SupportSquad well, your review carries weight here.