SunGard

SunGard is a provider software and processing solutions for the educational and financial services industries. In practice that means managing your IT, from help desk to infrastructure, as an outside partner.

Who is it for? Mostly small and mid-sized companies. Related areas on their profile: Advice, Consulting, Education, Finance and Financial Services. They are a very large team, 5,000+ people, which usually shapes who they work with. Bigger vendor, more process. Budget time for procurement.

SunGard is based in Wayne, Pennsylvania. More on sungard.com.

Things worth asking about: response SLAs, onboarding, and what is billed per hour. Get the renewal terms in writing before the first invoice.

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