Squad 16 Consulting

Squad 16 Consulting provides ACT software consulting and training services. In practice that means managing your IT, from help desk to infrastructure, as an outside partner.

Who is it for? Mostly small and mid-sized companies. Alongside the main category they mention Consulting, Technical Support and Training. They are a very small team, 1 to 10 people, which usually shapes who they work with. Small vendors mean quick answers and real influence on the roadmap, but check who covers support when someone is out.

Squad 16 Consulting is based in East Windsor, Connecticut and around since 2015. You can read more at squad16.com.

Things worth asking about: response SLAs, onboarding, and what is billed per hour. Ask for a trial on your own data, not a canned demo.

If you have worked with Squad 16 Consulting, tell the next buyer what you paid and what surprised you. That is the part of this page we cannot write.