SnapSupport

SnapSupport is specialized platform for equipment support powered by mobile, IoT and collaboration. In practice that means replacing internal email with channels and direct messages.

It makes the most sense for every team. They also list iOS, Messaging, Mobile Apps, Video and Virtual Reality, so expect those to show up in the feature set. They are a very small team, 1 to 10 people, which usually shapes who they work with. Small vendors mean quick answers and real influence on the roadmap, but check who covers support when someone is out.

SnapSupport is based in Sunnyvale, California and around since 2016. More on snapsupport.io.

Our checklist for this category: search, retention policies, and external guest access. Get the renewal terms in writing before the first invoice.

If you have worked with SnapSupport, tell the next buyer what you paid and what surprised you. That is the part of this page we cannot write.