SMARTnet

SMARTnet is a government enterprise IT services company that provides IT infrastructure, software, and staffing solutions. In practice that means managing your IT, from help desk to infrastructure, as an outside partner.

Who is it for? Mostly small and mid-sized companies. Related areas on their profile: Government, IT Infrastructure, IT Management and Staffing Agency. As a small company team themselves (11 to 50 people), they tend to serve customers of a similar scale best. You will probably talk to the people who build it, which is great until you need 24/7 support.

SMARTnet is based in Leesburg, Virginia. You can read more at smartnetgov.com.

Things worth asking about: response SLAs, onboarding, and what is billed per hour. Ask for a trial on your own data, not a canned demo.

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