Secure Medical

Secure Medical is a medical technology firm that provides lifestyle & urgent care telemedicine as well as telehealth services to customers. In practice that means managing your IT, from help desk to infrastructure, as an outside partner.

It makes the most sense for small and mid-sized companies. They also list Health Care, Medical, mHealth, Pharmaceutical and Primary and Urgent Care, so expect those to show up in the feature set. As a small company team themselves (11 to 50 people), they tend to serve customers of a similar scale best. Small vendors mean quick answers and real influence on the roadmap, but check who covers support when someone is out.

Secure Medical is based in Tempe, Arizona and founded in 1998. Their site is securemedical.com.

Our checklist for this category: response SLAs, onboarding, and what is billed per hour. Get the renewal terms in writing before the first invoice.

If you have worked with Secure Medical, tell the next buyer what you paid and what surprised you. That is the part of this page we cannot write.