Research Metrics

Research Metrics offers a fully integrated suite of tools for online and offline data collection, storage, delivery, and analysis. Put simply, it is about managing your IT, from help desk to infrastructure, as an outside partner.

Who is it for? Mostly small and mid-sized companies. Alongside the main category they mention Consulting, Data Collection and Labeling and Market Research. As a mid-sized company team themselves (51 to 200 people), they tend to serve customers of a similar scale best.

Research Metrics is based in Sylvania, Ohio. Their site is researchmetrics.com.

Our checklist for this category: response SLAs, onboarding, and what is billed per hour. Get the renewal terms in writing before the first invoice.

If you have worked with Research Metrics, tell the next buyer what you paid and what surprised you. That is the part of this page we cannot write.