Protouch Solutions

Protouch Solutions provides IT services to business and home users, they offer complete IT support for a smooth run of computing systems. The job it does: assessing, monitoring and responding to security threats on your behalf.

The natural audience is companies without a full security team. They also list Cloud Data Services, Compliance, Consulting, Cyber Security and Technical Support, so expect those to show up in the feature set. They are a small team, 11 to 50 people, which usually shapes who they work with. Small vendors mean quick answers and real influence on the roadmap, but check who covers support when someone is out.

Protouch Solutions is based in New York, New York and founded in 2010. More on protouchsolutions.com.

Things worth asking about: response times, what is included in monitoring, and reporting. Get the renewal terms in writing before the first invoice.

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