ProSource

ProSource offers IT solutions for the healthcare, engineering, and financial industries. In practice that means handling IT tickets, assets and changes in an organized way.

The natural audience is IT departments. They also list Health Care, IT Infrastructure and Service Industry, so expect those to show up in the feature set. They are a small team, 11 to 50 people, which usually shapes who they work with. You will probably talk to the people who build it, which is great until you need 24/7 support.

ProSource is based in Oviedo, Florida and around since 2006. More on getprosource.com.

Our checklist for this category: self-service portal, asset tracking, and automation. Get the renewal terms in writing before the first invoice.

If you have worked with ProSource, tell the next buyer what you paid and what surprised you. That is the part of this page we cannot write.