Prime Computer Services

Prime Computer Services offers IT services, computer repair, and sales of new and refurbished devices. Put simply, it is about managing your IT, from help desk to infrastructure, as an outside partner.

Who is it for? Mostly small and mid-sized companies. They also list Electronics and Retail, so expect those to show up in the feature set. They are a very small team, 1 to 10 people, which usually shapes who they work with. You will probably talk to the people who build it, which is great until you need 24/7 support.

Prime Computer Services is based in Middletown, Rhode Island and founded in 1997. You can read more at primecomputer.org.

Our checklist for this category: response SLAs, onboarding, and what is billed per hour. Get the renewal terms in writing before the first invoice.

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