PatWel

PatWel specializes in system strategies and software solutions. The job it does: managing your IT, from help desk to infrastructure, as an outside partner.

It makes the most sense for small and mid-sized companies. They also list Consulting, so expect those to show up in the feature set. They are a small team, 11 to 50 people, which usually shapes who they work with. Small vendors mean quick answers and real influence on the roadmap, but check who covers support when someone is out.

PatWel is based in Litchfield, Connecticut. You can read more at patwel.com.

Things worth asking about: response SLAs, onboarding, and what is billed per hour. A short pilot with your real data tells you more than any demo.

If you have worked with PatWel, tell the next buyer what you paid and what surprised you. That is the part of this page we cannot write.