Partsmaster

Partsmaster is a wholesale company that offers maintenance and repair solutions. Put simply, it is about managing your IT, from help desk to infrastructure, as an outside partner.

Who is it for? Mostly small and mid-sized companies. They also list Automotive and Telecommunications, so expect those to show up in the feature set. They are a mid-sized team, 201 to 500 people, which usually shapes who they work with.

Partsmaster is based in Irving, Texas and founded in 1968. Their site is partsmaster.com.

Our checklist for this category: response SLAs, onboarding, and what is billed per hour. A short pilot with your real data tells you more than any demo.

If you have worked with Partsmaster, tell the next buyer what you paid and what surprised you. That is the part of this page we cannot write.