Next Solutions

Next Solutions is an IT management firm that provides managed IT service, technical support, web hosting and VoIP services. Put simply, it is about managing your IT, from help desk to infrastructure, as an outside partner.

It makes the most sense for small and mid-sized companies. They also list IT Infrastructure, IT Management, Management Consulting and Retail, so expect those to show up in the feature set. As a very small company team themselves (1 to 10 people), they tend to serve customers of a similar scale best. Small vendors mean quick answers and real influence on the roadmap, but check who covers support when someone is out.

Next Solutions is based in San Diego, California and around since 1999. Their site is nextsolutions.us.

Our checklist for this category: response SLAs, onboarding, and what is billed per hour. Ask for a trial on your own data, not a canned demo.

If you have worked with Next Solutions, tell the next buyer what you paid and what surprised you. That is the part of this page we cannot write.