Microtechs

Microtechs Outsourced white label Service Desk, SOC-as-a-service & NOC solutions provide the right level of support. The job it does: building software for you when nothing off the shelf fits.

The natural audience is companies with a specific process to automate. They are a small team, 11 to 50 people, which usually shapes who they work with. You will probably talk to the people who build it, which is great until you need 24/7 support.

Microtechs is based in Ukiah, California and around since 1998. Their site is microtechs.co.uk.

Things worth asking about: portfolio relevance, who owns the code, and how they handle changes. A short pilot with your real data tells you more than any demo.

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