Mfrastructures

Mfrastructures provides wire and wireless networking, technology project planning and systems designing services for medical industry. In practice that means managing your IT, from help desk to infrastructure, as an outside partner.

The natural audience is small and mid-sized companies. They also list Call Center, Network Hardware and Wireless, so expect those to show up in the feature set. As a very small company team themselves (1 to 10 people), they tend to serve customers of a similar scale best. You will probably talk to the people who build it, which is great until you need 24/7 support.

Mfrastructures is based in Brentwood, Tennessee and around since 1994. You can read more at mfrastructures.com.

Our checklist for this category: response SLAs, onboarding, and what is billed per hour. Ask for a trial on your own data, not a canned demo.

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