Mainstay

Mainstay works in chatbots and ai agents, which is about answering common questions automatically and routing the rest to people. Their profile does not say much more than that yet, so treat the rest of this page as a starting point.

It makes the most sense for support teams with high volume. They also list Artificial Intelligence (AI), Chatbot, Education, Information Services and Machine Learning, so expect those to show up in the feature set.

Mainstay is based in Boston, Massachusetts. More on mainstay.com.

Things worth asking about: training sources, accuracy on your own docs, and escalation paths. Ask for a trial on your own data, not a canned demo.

The facts above come from public company records. The score will come from people like you. Used Mainstay? Rate it.