Latern
Latern is a customer engagement automation platform to optimize upsell opportunities
Overview
Latern is a customer engagement automation platform to optimize upsell opportunities. Put simply, it is about keeping every contact, deal and follow-up in one place so nothing slips.
Who is it for? Mostly sales teams and founders who are tired of spreadsheets. Alongside the main category they mention Artificial Intelligence (AI) and CRM. As a small product team themselves (11 to 50 people), they tend to serve customers of a similar scale best. You will probably talk to the people who build it, which is great until you need 24/7 support.
Latern is based in San Francisco, California and founded in 2022. Their site is laternai.com.
Before you commit, look at pipeline stages, email sync, mobile app, and what reporting costs extra. Get the renewal terms in writing before the first invoice.
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Key features
CRM
Company
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