ITDirec

ITDirec offers computer repair, virus removal, data recovery, migration, computer performance upgrade and software support services. The job it does: managing your IT, from help desk to infrastructure, as an outside partner.

It makes the most sense for small and mid-sized companies. They also list Professional Services and Technical Support, so expect those to show up in the feature set.

ITDirec is based in San Dimas, California. More on itdirec.com.

Things worth asking about: response SLAs, onboarding, and what is billed per hour. Get the renewal terms in writing before the first invoice.

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