IEA Software
IEA Software provides billing, knowledge base, product documentation, training and customer care services for...
Overview
IEA Software provides billing, knowledge base, product documentation, training and customer care services for internet services providers. Put simply, it is about building software for you when nothing off the shelf fits.
The natural audience is companies with a specific process to automate. Alongside the main category they mention Billing and VoIP. As a very small company team themselves (1 to 10 people), they tend to serve customers of a similar scale best. You will probably talk to the people who build it, which is great until you need 24/7 support.
IEA Software is based in Veradale, Washington. You can read more at secure.iea-software.com.
Our checklist for this category: portfolio relevance, who owns the code, and how they handle changes. A short pilot with your real data tells you more than any demo.
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Key features
VoIP
Company
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