HandsFree

HandsFree is a software platform that provides document automation, time-tracking software, and app workflow analysis services. The job it does: managing your IT, from help desk to infrastructure, as an outside partner.

It makes the most sense for small and mid-sized companies. Related areas on their profile: Consulting and Document Management. As a very small company team themselves (1 to 10 people), they tend to serve customers of a similar scale best. Small vendors mean quick answers and real influence on the roadmap, but check who covers support when someone is out.

HandsFree is based in Keller, Texas. More on handsfree.biz.

Things worth asking about: response SLAs, onboarding, and what is billed per hour. Ask for a trial on your own data, not a canned demo.

If you have worked with HandsFree, tell the next buyer what you paid and what surprised you. That is the part of this page we cannot write.