gen-E

gen-E is a service assurance solutions company that offers network and system solutions to manage service industry infrastructures. In practice that means building software for you when nothing off the shelf fits.

It makes the most sense for companies with a specific process to automate. They are a large team, 501 to 1,000 people, which usually shapes who they work with. Bigger vendor, more process. Budget time for procurement.

gen-E is based in Irvine, California. More on gen-e.com.

Before you commit, look at portfolio relevance, who owns the code, and how they handle changes. Ask for a trial on your own data, not a canned demo.

If you have worked with gen-E, tell the next buyer what you paid and what surprised you. That is the part of this page we cannot write.