Gefen

Gefen is a producer of commercial audio and video processing solutions. The job it does: managing your IT, from help desk to infrastructure, as an outside partner.

The natural audience is small and mid-sized companies. Related areas on their profile: Hardware. As a mid-sized company team themselves (51 to 200 people), they tend to serve customers of a similar scale best.

Gefen is based in Chatsworth, California. Their site is gefen.com.

Things worth asking about: response SLAs, onboarding, and what is billed per hour. Ask for a trial on your own data, not a canned demo.

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