Firstbase

Firstbase is a remote work platform that enables companies to track and manage physical equipment assets. In practice that means handling IT tickets, assets and changes in an organized way.

Who is it for? Mostly IT departments. They also list IT Management and Management Information Systems, so expect those to show up in the feature set. They are a mid-sized team, 51 to 200 people, which usually shapes who they work with.

Firstbase is based in Wilmington, Delaware. You can read more at firstbase.com.

Things worth asking about: self-service portal, asset tracking, and automation. Ask for a trial on your own data, not a canned demo.

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