Financial Recovery Group

Financial Recovery Group, Inc. offers providers and plans unique analytical tools and expert services. The job it does: managing your IT, from help desk to infrastructure, as an outside partner.

Who is it for? Mostly small and mid-sized companies. They also list Analytics and Health Care, so expect those to show up in the feature set. As a small company team themselves (11 to 50 people), they tend to serve customers of a similar scale best. You will probably talk to the people who build it, which is great until you need 24/7 support.

Financial Recovery Group is based in Sunrise, Florida and founded in 1999. You can read more at frgsystems.com.

Our checklist for this category: response SLAs, onboarding, and what is billed per hour. Ask for a trial on your own data, not a canned demo.

If you have worked with Financial Recovery Group, tell the next buyer what you paid and what surprised you. That is the part of this page we cannot write.