Fathom

Fathom Information Design helps clients understand and express complex data through information graphics, interactive tools. The job it does: managing your IT, from help desk to infrastructure, as an outside partner.

It makes the most sense for small and mid-sized companies. Alongside the main category they mention Analytics and Big Data. As a small company team themselves (11 to 50 people), they tend to serve customers of a similar scale best. Small vendors mean quick answers and real influence on the roadmap, but check who covers support when someone is out.

Fathom is based in Boston, Massachusetts and around since 2010. You can read more at fathom.info.

Our checklist for this category: response SLAs, onboarding, and what is billed per hour. Get the renewal terms in writing before the first invoice.

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