Digital Automation Systems

Digital Automation Systems is a consulting company that provides intelligent automation, fresh sales CRM, and fresh service. ITSM. In practice that means managing your IT, from help desk to infrastructure, as an outside partner.

It makes the most sense for small and mid-sized companies. They also list Consulting and Customer Service, so expect those to show up in the feature set. As a small company team themselves (11 to 50 people), they tend to serve customers of a similar scale best. You will probably talk to the people who build it, which is great until you need 24/7 support.

Digital Automation Systems is based in Claymont, Delaware. More on digitalautosys.com.

Our checklist for this category: response SLAs, onboarding, and what is billed per hour. A short pilot with your real data tells you more than any demo.

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