Dialink

Dialink is a network solution that offers cloud-based VoIP phones, enterprise-class data, and superior voice services. In practice that means managing your IT, from help desk to infrastructure, as an outside partner.

The natural audience is small and mid-sized companies. They also list Cloud Computing, Telecommunications and VoIP, so expect those to show up in the feature set. They are a small team, 11 to 50 people, which usually shapes who they work with. Small vendors mean quick answers and real influence on the roadmap, but check who covers support when someone is out.

Dialink is based in San Mateo, California. You can read more at dialink.com.

Things worth asking about: response SLAs, onboarding, and what is billed per hour. A short pilot with your real data tells you more than any demo.

If you have worked with Dialink, tell the next buyer what you paid and what surprised you. That is the part of this page we cannot write.