Data Action

Data Action, engaged in computer support and repair for small business, act as an outsourced Information Technology (IT) department. The job it does: managing your IT, from help desk to infrastructure, as an outside partner.

It makes the most sense for small and mid-sized companies. Alongside the main category they mention Information Services. They are a very small team, 1 to 10 people, which usually shapes who they work with. You will probably talk to the people who build it, which is great until you need 24/7 support.

Data Action is based in Manchester, Connecticut and founded in 1980. More on dataaction.com.

Things worth asking about: response SLAs, onboarding, and what is billed per hour. Get the renewal terms in writing before the first invoice.

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