CTI Partners

CTI Partners are a premiere consultancy firm specialized in strategic planning, business processes, cost optimization. The job it does: managing your IT, from help desk to infrastructure, as an outside partner.

The natural audience is small and mid-sized companies. Alongside the main category they mention Consulting and Information Services. As a small company team themselves (11 to 50 people), they tend to serve customers of a similar scale best. You will probably talk to the people who build it, which is great until you need 24/7 support.

CTI Partners is based in Tallahassee, Florida and founded in 1998. You can read more at ctipartners.co.

Our checklist for this category: response SLAs, onboarding, and what is billed per hour. Get the renewal terms in writing before the first invoice.

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