CognitiveWorks
CognitiveWorks is a software vendor and reseller that offers cloud advisory and remote consulting services
Overview
CognitiveWorks is a software vendor and reseller that offers cloud advisory and remote consulting services. The job it does: managing your IT, from help desk to infrastructure, as an outside partner.
The natural audience is small and mid-sized companies. Alongside the main category they mention Consulting. As a small company team themselves (11 to 50 people), they tend to serve customers of a similar scale best. You will probably talk to the people who build it, which is great until you need 24/7 support.
CognitiveWorks is based in Kirkland, Washington. Their site is cognitiveworks.ai.
Things worth asking about: response SLAs, onboarding, and what is billed per hour. A short pilot with your real data tells you more than any demo.
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