Cicayda

Cicayda is a cloud-based software and services company that provides eDiscovery technology and services for intelligent litigation. In practice that means managing your IT, from help desk to infrastructure, as an outside partner.

The natural audience is small and mid-sized companies. Alongside the main category they mention Cloud Data Services, Consulting, Ediscovery and Legal. They are a small team, 11 to 50 people, which usually shapes who they work with. Small vendors mean quick answers and real influence on the roadmap, but check who covers support when someone is out.

Cicayda is based in Franklin, Tennessee. More on cicayda.com.

Things worth asking about: response SLAs, onboarding, and what is billed per hour. A short pilot with your real data tells you more than any demo.

If you have worked with Cicayda, tell the next buyer what you paid and what surprised you. That is the part of this page we cannot write.